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Privacy Policy

Unihay is a sales translation agency established in the UK that specialises in assisting startups and more established companies to gain more clients and customers in an international market where English is not their spoken language.

At Unihay, we are committed to maintaining the trust and confidence of our clients in our services. We want you to know that we understand the value of your data and promise to treat your data with the utmost respect.

This Privacy Policy explains what we do with your data, whether we are in the process of helping you find clients overseas, providing you with a service, or receiving a service from you.

It describes how we collect, use and process your data and how, in doing so, we comply with our legal obligations to you.  Your privacy is important to us and we are committed to protecting and safeguarding your data privacy rights.

It is important to note that we may amend this Privacy Policy from time to time.  Please visit our website if you want to stay up to date, as we will always post any changes here.

What information do we collect about you?
We collect information about you when you register with us or place an order for our services. We also collect information when you voluntarily complete customer surveys and provide feedback​

Client Data:

If you are a client of Unihay, we need to collect and use information about you or individuals at your organisation, in the course of providing you services such as 1) helping you find the right clients/customers who are the right fit for you and your organisation, 2) notifying you of content published by Unihay which is likely to be relevant and useful to you.

Supplier Data:

We require a small amount of information from our suppliers to ensure that things run smoothly.  We need the contact details of relevant individuals at your organisation so that we can communicate with you. 

We don’t rent or trade email lists with other organisations and businesses.

Google Analytics
When someone visits we use a third-party service, Google Analytics, where we can collect information on details of visitor’s behaviour patterns on our site. We do this to find out how many visitors we attract and how long they stay on our site. This information does not identify anyone. We do not make or allow Google to find out the identities of those visiting our website.

Access to your personal information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the addresses below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Please send a written request to either:

We keep our privacy policy under regular review and we will place any updates on this web page/website. This privacy policy was last updated on the 10th of April 2024.

How to contact us

Please contact us should you have any questions about our Privacy Policy or the information we hold about you.


Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

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